Social Services Program Coordinator (Services to the Deaf and Hard of Hearing)

Title of the Job: Social Services Program Coordinator (Services to the Deaf and Hard of Hearing)

Location: Austin, TX

Job Description: Job SummaryCoordinates all phases of activities and functions associated with a social services program or programs. Performs consultative, technical and administrative work in the planning, development, coordination, implementation and monitoring of a program. Ensures that program goals and objectives are accomplished in accordance with established priorities. Analyzes program issues, completes policy and program analysis, conducts program research and presents program-related training and education. Typically supervises additional program staff.Distinguishing Characteristics:This is the third in a series of three social services program-related job classifications within the Social Services job family. This classification is responsible for coordinating, participating in and monitoring the activities and functions of a social services program or programs. This classification is distinguished from a Social Services Manager which has responsibility for an entire work unit. The Social Services Program Coordinator typically coordinates larger and more complex programs than a specialist, senior or lead staff position. This classification may require a flexible work schedule in order to meet the needs of the department..Duties and Responsibilities

• Coordinates, supervises, trains, monitors and evaluates program activities and staff.
• Plans, develops and recommends new or revised programs and goals and objectives.
• Develops and schedules program work plans, oversees daily operations and coordinates program activities.
• Determines, or assists in determining program priorities.
• Evaluates program effectiveness to develop improved methods. Devises evaluation methodology and coordinates implementation. Analyzes results and recommends or takes appropriate action.
• Monitors and approves program expenditures within established budget. May prepare or assist in preparing proposals for funding or funding continuation.
• Serves as technical consultant for program and related policy and provides technical and problem solving assistance on program services. Participates in providing program services to clients.
• Analyzes and reviews analysis of program and program policy issues.
• Prepares periodic reports, financial analysis and statistical reports on program activities and program progress.
• Serves as liaison with, and resource for community outreach and advocacy groups, service providers and others. Coordinates, improves and stimulates interest in the program and recruits program participants.
• Plans, develops and conducts program-related educational sessions and training. Speaks to community and other groups.
• Performs other job-related duties as assigned

Minimum RequirementsEducation and Experience:
Bachelor’s degree in Social or Behavioral Sciences or a directly related field AND five (5) years’ experience in social services or a directly related field, including experience coordinating a program;OR,Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.
Dependent on department or division employed, the following certifications may be required:
Licenses, Registrations, Certifications, or Special Requirements:
Licensed Chemical Dependency Counselor (LCDC);
OR,
Qualified Credentialed Counselor (QCC).
Licensed Social Worker (LSW);
OR,
Licensed Master Social Worker (LMSW).
Licensed Professional Counselor (LPC).
Licensed Clinical Social Worker.Valid Texas Driver’s License.Preferred:
Master’s degree in Social or Behavioral Sciences or a directly related field.
Probation or Corrections Officer Certification within six (6) months of date of hire.Knowledge, Skills, and Abilities:
Knowledge of:

• Supervisory principles, practices and techniques.
• Program coordination and oversight techniques.
• Policies, practices and procedures within area of assignment.
• Federal, State and Local program laws and requirements.
• Advocacy groups, social service providers and community outreach organizations.
• Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.
• May be required to develop knowledge of and adhere to federal and state laws requiring the confidential handling of certain health information.

Skill in:

• Program planning, development, monitoring and evaluation.
• Conducting education and training sessions and public speaking presentations.
• Referring clients to appropriate social services organizations and programs.
• Problem-solving and decision-making.
• Monitoring and recommending program expenditures.
• Both verbal and written communication.

Ability to:

• Coordinate, supervise and evaluate program staff and activities.
• Analyze, research and evaluate findings.
• Prepare administrative and statistical reports.
• Serve as technical consultant and liaison.
• Work with clients to facilitate access to social services programs and resources.

Work Environment & Other InformationPhysical requirements include the ability to lift/carry up to 25 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, sitting, walking, climbing stairs, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, balancing, repetitive motion, driving, client/customer contact, and squatting to perform the essential functions.Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.Work Hours: 7:00 AM to 4:00 PM; Monday through FridayLocation: 2201 Post Road, AustinCriminal and Employment Background Check RequiredBenefits
Employment at Travis County comes with a full array of benefits. We offer comprehensive health insurance, a no-cost, on-site Health and Wellness clinic, longevity pay, paid vacations, sick time and personal holidays, not to mention an industry competitive salary structure and a friendly, stable work environment.FY2024 Travis County Benefit GuideIn this valuable you will find benefit summaries, eligibility requirements, costs, contact numbers and addresses as well as other general information on the benefits available to Travis County Employees and Retirees.Credit Union
Employees may join the Travis County Credit Union which offers low-interest loans, savings plans through payroll deduction, safe deposit boxes and other benefits.Deferred Compensation
Employees may enroll in a tax- free sheltered investment plan through payroll deduction.Direct Deposit
Employees may sign up for direct bank deposit.Employee Assistance Program
Travis County provides a confidential counseling and referral service free of charge to county employees and their family.Employee Organizations
Membership in the American Federation of State, County, and Municipal Employees Union is available through payroll deduction.Employee Health & Wellness Clinic
Employees may access the clinic for a variety of wellness program and health care services with no co-pay, no deductible and no co-insurance costs.Holidays
An average of eleven paid holidays are designated by the Travis County Commissioners Court at the beginning of each fiscal year.Insurance
Employees may select from four plans: an Exclusive Physician Organization (EPO), Choice Plus Preferred Physician Organization (PPO), Consumer Choice or a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). All four options include a Pharmacy Plan. Travis County’s current policy is to pay 100% of the employee’s health insurance premium for the Consumer Choice and HDHP. Employees will pay a premium for both the EPO and PPO. Other insurance benefits include $50,000 Basic Life and AD&D paid by the County.The following benefits are employee paid:

• Dental
• Vision
• Supplemental Life, AD&D
• Dependent Life
• Short Term Disability
• Long Term Disability
• Long Term Care

New employees are covered on the first day of the month following 28 calendar days of employment.Longevity
Longevity pay is paid for each year completed after three years of continuous service. Peace Officers in a law enforcement activity, whose job requires state peace officer certification, receive pay after one year of certification.On the regular payday on or after the employee’s fourth and subsequent adjusted service dates, he or she receives a single payment for the previous year.Parking
A limited number of assigned parking spaces are available to employees in the Courthouse Complex.Personal Holidays
Regular, full-time employees are eligible for up to three paid personal holidays each calendar year. Part-time employees shall be granted personal holidays on a prorated basis. New employees earn personal holidays for the calendar year in which he/she begins employment, based on the month in which employment begins:January – March3 personal holidaysApril – June2 personal holidays
July – September1 personal holidayOctober – DecemberNone
New employees are eligible to take personal holidays after 90 days of employment.Retirement
Travis County is a member of the Texas County & District Retirement System with mandatory participation by certain classes of employees. Seven percent (7%) of the gross salary is deducted each pay period. An employee is fully vested after eight years of service. Benefits are prorated for part-time employees.Sick Leave
Regular employees earn sick leave at a rate of eight hours per month with unlimited accrual during employment. Part-time employees earn sick leave on a pro-rated basis.Parental Leave
Each Full-time Paid Parental Leave Eligible (PPL) Employee is entitled to a total of 320 hours of Paid Parental Leave in a 12 month period. Paid Parental Leave for Part-time PPL Eligible Employees is prorated based on the number of hours that they are regularly scheduled to work.Tuition Refund
Certain classes of full-time employees may receive reimbursement for fees associated with pre-approved, job related course work completed satisfactorily.Vacation
Based on years of county service, regular, full-time employees earn vacation time at the following rates:0 to 5 years4.0 hours per pay period6 to 10 years4.5 hours per pay period11 to 15 years5.0 hours per pay period16 to 20 years5.5 hours per pay period21 plus years6.0 hours per pay period
Part-time employees earn vacation leave on a pro-rated basis.Workers’ Compensation
The county provides all employees workers’ compensation coverage with benefits in accordance with state statute, if the employee sustains an injury out of, or in the course of work.

Company Name: Travis County

Salary: $61018.23 per year

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