Senior Knowledge and Learning Officer (Pedagogy)

Title of the Job: Senior Knowledge and Learning Officer (Pedagogy)

Location: Washington DC

Job Description: Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org.Office of the Senior Managing Director for Development Policy and Partnerships
The World Bank’s Senior Managing Director’s (SMD) key mandate includes overseeing the Bank’s knowledge and partnership programs and ensuring that the Bank’s analytical work continues to address the pressing development challenges facing client countries and global partners. The office, among other responsibilities, provides strategic guidance on the World Bank’s global knowledge; oversees key partnerships with shareholders, development agencies, other multilateral development banks and academia; helps shape and drive the Bank’s strategic directions; and mobilizes support and financial resources across the international community.Building on the progress of past efforts, the World Bank Group’s Knowledge Compact for Action aims to empower public and private clients by systematically making the latest knowledge available to respond more effectively to increasingly complex development challenges. This includes knowledge embedded in policy advice, expertise and know-how (including from financing operations) as well as the latest research, data and tools to formulate robust development policies and programs. The Compact will deliver this knowledge to clients under the four pillars of enhanced products, partnerships, learning and systems. To advance the knowledge agenda, the practice groups are organized into five vertical vice presidencies aligned with the new mission (People, Prosperity, Planet, Infrastructure and Digital). In addition, three departments have been created to enhance coordination, integration and outcome orientation across the WBG:

• The Knowledge and Learning team foster systematic and consistent curation and use of knowledge and development know-how to develop client and staff capacity and delivers tailored, world class development solutions to clients. It also houses the new WBG Academy.
• The Outcomes team generates metrics, aggregates results and monitors in real-time how and where the Bank is driving development outcomes, by identifying cross-cutting thematic areas that require additional efforts and resources.
• The Innovation team drives forward-thinking innovative approaches and engages in new frontiers to address the most complex development challenges.

About the World Bank Group Academy. The World Bank Group Academy provides capacity development and training to policymakers and development practitioners to help them design and implement effective social and economic policies that reduce poverty and boost shared prosperity on a livable planet. In doing so, the Academy aims to help build a cadre of development leaders and practitioners in WBG client countries.The Academy was established in June 2024 and serves as a unified platform for the World Bank, IFC and MIGA to foster capacity in client countries. Content design, instruction, and delivery are led by technical experts in the global practices and regions at the World Bank Group. The WBG Academy offerings include in-person technical training, e-learning, peer-to-peer and hands-on courses or learning events, knowledge events, and deliveries of communities of practice. Topics are aligned with global challenges and country priorities. Current featured programs focus on advancing sustainable and inclusive reforms and programs necessary to promote growth, enhance social protection, create jobs, and achieve the SDGs.The SMDKL department seeks a skilled Senior Knowledge and Learning Officer, focusing on Pedagogy, to join the Knowledge Engagement and Learning Department (SMDKL). S/he will be a key member of a growing WBG Academy and Client Capacity team that will comprise capacity development specialists, learning specialists, and an evaluation team, among others. The Senior Knowledge and Learning Officer will play a key role in providing advice and expertise on advanced pedagogical approaches to ensure high-quality learning products for World Bank Group clients. S/he will be responsible for leading and contributing to a range of learning and knowledge programs across sectors and regions and for providing professional shared services to WBG Verticals/Industries, MIGA and other corporate functions.The Senior Knowledge and Learning Officer will provide technical expertise in the development and implementation of pedagogical frameworks and strategies for the WBG Academy programs and various client capacity programs The incumbent will focus on establishing high quality pedagogical standards, contributing to develop relevant evaluation methodologies, and incorporating innovation in adult learning in WBG Programs. This role will also support knowledge-sharing activities, working to embed best practices in pedagogy across the Bank Group.Duties and accountabilities:Strategy

• Work with the unit manager to develop the WBG Academy and Client Capacity Annual work program, consulting and liaising with Verticals/Industries, Regions, IFC and MIGA and other units across the WBG to ensure alignment with corporate priorities, the WBG Corporate Scorecard and Global Challenges Programs.
• Introduce and apply cutting-edge, evidence-based and agile methods and educational technologies to enhance the quality of the WBG Academy and Client Capacity programs.
• Ensure that all programs incorporate diverse pedagogical approaches to cater to different learning styles and professional needs.

Curriculum Design

• Support the internal clients in the design and the delivery of external knowledge and learning products (including but not limited to courses, events, peer to peer learning, e-learning courses, etc.), in line with good practices in pedagogical design, delivery and measurement.
• Identify good practices in capacity development and support integration into WBG-led programs
• Design and develop learning fit-for-purpose curricula for adult learning.
• Collaborate with subject matter experts across the World Bank Group to create, revise, and update learning materials.

Client Capacity Development

• Provide capacity development support services to business units across the WBG including related to branding, pedagogy, delivery platforms to improve focus on impact.
• Design and manage “train the trainer” programs to build the pedagogical skills of internal trainers, facilitators, and content developers.
• Coach subject matter experts by providing technical expertise to staff in charge of learning and knowledge management.
• Organize workshops and capacity-building sessions, among others, inclusive of innovative instructional techniques, assessment methods, etc.

Quality Assurance

• Develop, implement and monitor standards for quality assurance in collaboration with key stakeholders.
• Evaluate the effectiveness and impact of pedagogical practices and make recommendations for improvement based on feedback, metrics, and emerging trends.
• Ensure learning programs are inclusive, accessible, and tailored to the needs of World Bank Group clients across regions.
• Contribute to the improvement delivery and impact of learning and knowledge products.

Knowledge Management

• Document and share best practices, case studies, and lessons learned in pedagogy to foster a culture of continuous learning and impact.
• Support the development and dissemination of learning resources, including toolkits, guides, and e-learning content.
• Lead the integration of existing digital learning tools and other learning solutions to enhance engagement and track impact.
• Work with teams to facilitate inclusion in adequate delivery platforms.

Partnerships and Collaboration

• Collaborate with WBG business units, external partners and clients, to develop impactful learning and knowledge programs.
• Expand partnerships with academia, learning experts, and technology providers to ensure access to the latest resources and innovations.
• Support the smooth running of the SMDKL department by contributing to various cross-cutting and strategic initiatives.

Selection Criteria

• Advanced degree (master’s or PhD) in Education, Pedagogy, Instructional Design, Learning Sciences, or another relevant field.
• Minimum 8 years of experience in designing, implementing, and managing learning programs, preferably in an international or global development context.
• Field and FCV experience are a plus.
• Experience in adult learning, instructional design, and digital learning methodologies, particularly with diverse and multicultural learners.
• Excellent communication and presentation skills in English. Knowledge of other languages is a plus.
• Proficiency in using learning management systems (LMS), e-learning tools, and other platforms.
• Ability to deliver under tight deadlines with limited supervision.
• Experience in global development and international organizations is a plus.
• Passion to work towards achieving the World Bank Group mission. Familiarity with its priorities and operations.
• Good team player with excellent interpersonal skills and the ability to interact tactfully with people at all levels in a multicultural environment.
• Proven personal ethics and integrity, sound judgment, and resourcefulness. A self-starter with a positive attitude.
• Proactive, inclusive, and innovative, with an open and collegial work style and ability to listen and integrate ideas from diverse points of view.

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.Learn more about working at the and , including our values and inspiring stories.Send to a Friend 1)) && !window.MSStream; if (isIOS) { document.querySelector(‘.careerSiteHeader’).removeAttribute(‘aria-hidden’); document.querySelector(‘.careerSiteFooter’).removeAttribute(‘aria-hidden’); document.querySelector(‘[data-tag=\’dlgChangeLanguage\’]’).removeAttribute(‘aria-hidden’); var siblings = document.querySelector(‘.careerSite’).children; for (var i = 0; i
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