Contractor Development Account Manager

Title of the Job: Contractor Development Account Manager

Location: Los Angeles, CA

Job Description: ABOUT HUB:In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a-kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.WHY CHOOSE HUB?Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.THE OPPORTUNITY:HUB International Insurance Services Inc administers Contractor Development and Bonding Programs (CDABPs) for public and private entities seeking to maximize small and diverse contractor involvement in public construction. HUB is seeking a Contractor Development Account Manager (CDM) who will be primarily responsible for the growth and development of small and diverse construction businesses.Job SummaryThe Contractor Development Account Manager (CDAM) maintains a portfolio of ready contractors that demonstrate business growth. CDAM leads contractors through assessments, workplans, preparation for bond pre-qualification process (contract bond, payment bond, performance bond, or bid bond) and capital access which enables contractor’s growth. CDAM supports contractor training, education and special initiatives.Duties & Responsibilities

• Conducts contractor assessments, workplans, profiles, and growth cards.
• Assists contractors in obtaining bonds, including increasing overall bond capacity.
• Reviews all financial documents for contractors before submitting surety bond applications or requests.
• Acts as an advisor and liaison between contractors, surety agencies, and insurance agencies, providing business advice and management consulting to contractors, when necessary, in order to support growth.
• Assists with identifying and delivering appropriate education and training workshops and seminars to contractors. Including preparation or training materials, planning and logistics.
• Assists with identification of rightsized project opportunities.
• Conducts bid preparation and reviews, including prime partner match making.
• Supports contractors with the prequalification preparation process (certification, safety, insurance etc.)
• Ensures contractors’ business needs are met by the specific bonds requested and bond amounts are made at competitive rates.
• Establishes and maintains strong business relationships with contractors and surety brokers; continues to nurture relationships with contractors after bonds have been written.
• Provides professional, courteous service to contractors, insurance carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations.
• Reviews current, past, and future contracts or bids to assess risk for both the surety agency and the contractor.
• Assists with managing, organizing, and conducting client meetings; travel may be required.
• Maintains accurate and organized account files by appropriately documenting conversations with clients and carrier representatives; updates all HUB computer systems and automated agency management systems; ensures the accuracy of data.
• Prepares reports, proposal and comparisons for management as required.
• Seeks continued knowledge and stays abreast of changes in the insurance industry and other external conditions that may impact their clients. Makes appropriate recommendations to clients in response to those changes; Attends industry related continuing education training and courses.

• Performs other duties and projects as assigned.

Job SpecificationsQualifications

• High School Diploma / GED
• 3-5 years of related construction and surety bond experience or equivalent combination of education & experience.
• Property & Casualty license preferred or willingness to obtain within 6 months

Knowledge / Skills / Abilities

• Knowledge and understanding of surety bonds (bid, payment, and performance) and/or the construction industry, particularly public works construction.
• Knowledge of local, state, and federal regulations to ensure that all criteria and standards are met.
• Ability to effectively and professionally communicate orally and in writing with internal and external customers.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Computer skills: proficiency with Microsoft Office Suite, Outlook and agency management systems.
• Critical Thinking: Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Desire to learn and grow within the insurance industry.
• Confidence and demeanor to effectively interact with all levels within the organization.
• Ability to develop and maintain strong client relationships; work effectively with insurance and service vendors to gain cooperation in meeting clients’ needs.
• Ability to respond to customer needs, solicit customer feedback to improve service, and handle difficult or emotional customer situations promptly and accurately.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
• Ability to prioritize and organize multiple tasks and responsibilities in order to complete assignments on time and with optimal accuracy.
• Ability to effectively work with a team and coach others in developing their skills and abilities.
• Problem Solving: Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.

Working Conditions and Physical Demands

• This position primarily involves remaining in a stationary position for the majority of the workday.
• The person in this position frequently communicates with colleagues and clients both in person and on the telephone; Must be able to communicate and exchange accurate information.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc

The expected salary range for this position is $70,000 – $90,000/yr and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.LIKE US SO FAR?Take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. Apply online today!Are you a veteran? Disabled? We welcome ALL candidates and are proud of our wonderfully diverse employee population.HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran’s status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at .We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.#CA #LI-RS1 #LI-LW1Department Account Management & ServiceRequired Experience: 2-5 years of relevant experienceRequired Travel: NegligibleRequired Education: DiplomaHUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran’s status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at .We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Company Name: Hub International

Salary: $70000 – 90000 per year

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